§ 1 Scope of Application
These General Terms and Conditions apply to all contracts between TSC Labs e.U. (hereinafter “Provider”) and the participants (hereinafter “Customer”) regarding the booking of and participation in online training courses of the Cloud Native Academy.
§ 2 Conclusion of Contract
Registration for a course takes place via the contact form. The contract is concluded upon written booking confirmation (acceptance) by the Provider. The course fee is due upon receipt of the invoice.
§ 3 Scope of Services
The Provider provides the online course within the framework of the content described in the course program, including live online sessions and individual coaching sessions. The location, date, and time of the sessions will be communicated with the booking confirmation.
The live sessions are conducted via Zoom (Zoom Video Communications, Inc.). Community access is provided via Discord (Discord, Inc.). Scheduling for information and coaching sessions is handled via SimplyMeet.me (SimplyBook Ltd.) or by email. Participants require their own accounts for these platforms and are subject to their respective terms of use and privacy policies.
§ 4 Participation Requirements
The relevant prior knowledge and technical requirements are indicated in the course descriptions. Customers are responsible for meeting the necessary requirements to be able to participate in the course. In the event of non-fulfillment of the participation requirements, the Provider reserves the right to terminate the contract and refund payments already made, minus the services rendered pro rata.
§ 5 Prices and Payment
The course fees can be found in the current course offer on the website and are understood to be final prices. Due to the small business regulation (Kleinunternehmerregelung) according to § 6 Para. 1 Z 27 UStG, no sales tax is charged and consequently not disclosed. For services provided to companies abroad, the reverse charge procedure may apply. In this case, billing is carried out net, stating the customer’s VAT ID number. Payment details will be communicated with the booking confirmation.
§ 6 Right of Withdrawal
Consumers are entitled to a right of withdrawal in accordance with statutory provisions. For digital content, the right of withdrawal expires prematurely if the Provider has begun execution and the Customer has expressly agreed to this.
§ 7 Cancellation by the Customer
Cancellations are possible free of charge up to 14 days before the start of the course. In the event of a later cancellation, the Provider reserves the right to charge a cancellation fee in the amount of 50% of the course fee. The statutory right of withdrawal (§ 6) remains unaffected by these cancellation regulations. Rebooking to another course is possible in consultation with the Provider.
§ 8 Cancellation by the Provider
The Provider reserves the right to cancel a course if the number of participants is too low or for other important reasons. In this case, payments already made will be refunded in full. Further claims are excluded.
§ 9 Liability
The Provider has unlimited liability in cases of intent and gross negligence. In cases of slight negligence, the Provider is only liable for the breach of essential contractual obligations. Any further liability is excluded.
§ 10 Copyright
All course content (presentations, code examples, materials) is protected by copyright. Any distribution or publication without written permission from the Provider is prohibited.
§ 11 Applicable Law
Austrian law applies. To the extent permitted by law, the place of jurisdiction is the Regional Court (Landesgericht) of St. Pölten, Austria.